Effective communication is the key to success in almost any job. Even in IT, communication is crucial. From being able to work with employees to help troubleshoot tech problems to being able to talk with team members about the expectations surrounding a current upgrade project, being a good communicator is a benefit to everyone in every job. Here are some tips to grow your communication skill set.
It might seem like communicating means getting your message across clearly; however, it’s also about understanding the message of others. Ask questions. Repeat information back. Be interested in what other people have to say so you can increase your understanding and avoid misinterpretations.
Consider your timing
An all-company meeting might not be the best time to approach someone about a raise. Cutting someone off in a conversation to ask a question might make you seem enthusiastic, but it can also be construed as rude. Carefully consider the timing of what you have to say before speaking up.
Consider the format
In-person conversations are good for some things, while a quick email or IM is better for other conversations. The form of communication can be just as important in avoiding misunderstanding as the content of the conversation.
It makes sense to prepare before a big presentation, pitch, or interview, but what about a regular Monday morning meeting with your boss? Should you prepare before a project kickoff? While you don’t necessarily have to memorize questions and content for every meeting, be familiar with what every meeting is about. Being prepared means know which questions to ask and keeping comments and responses both thoughtful and concise.
There are times to listen and times to speak. There are times to offer criticism and ideas and times to praise the work and initiative of others. Think about how much time you spend critiquing work or commenting on projects – are your contributions always necessary and fair? Communication can’t always be positive, but it can become balanced over time.
Keep it simple
Good, clear communication isn’t always flowery, lengthy, or poetic. Sometimes simple exchanges can be the most beneficial. Focus on giving as much information as necessary without feeling the need to add anything extra and ask questions that are clear and straightforward.
Gossip or snarky communication is never helpful and will only create tension. The best communicators are honest, polite, and direct while also being personable.
Communication is one key to success in the workplace; finding the right job for your skills and experience is another. Get in touch with us today to help match your skills and communication to the best jobs in the industry.